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Data protection policy

While navigating on the Website and using its online sales services, our services collect your personal data. The purpose of the following data protection policy is to inform you about:

  • The manner in which we collect and treat/process your personal data. 

  • Cookies that we use in your browser terminal. 

Your personal information

1. Treatment responsibility

The personal information collected for the execution of your order on the website is jointly treated/processed by REFORMAM NETWORK S.L, the company running, and the order’s vendor/the vendor on which the order is placed.

The treatment/processing of the personal data is carried out by REFORMAM NETWORK 2010 S.L. for the following purposes: commercial prospecting, navigation analysis, audience measurement, behavioural advertising, statistical studies, satisfaction surveys, and fight against bank fraud.   

2. Why are we using your information, and on which legal basis?

PurposeLegal basis
Management of orders made through the website (payment, delivery, customer service, connection with the vendor, etc).Sales contract execution
Analysis of website navigation to improve our servicesREFORMAM NETWORK 2010 S.L.’s legitimate interests
Performance of satisfaction surveys to improve our servicesREFORMAM NETWORK 2010 S.L.’s legitimate interests
Performance of statistical studies about the use of our website and services.REFORMAM NETWORK 2010 S.L.’s legitimate interests
Commercial prospecting (sending out special offers, newsletter)REFORMAM NETWORK 2010 S.L.’s legitimate interests
Behavioural advertisingPrevious consent
Bank fraud-fighting and preventionREFORMAM NETWORK 2010 S.L.’s legitimate interests
Audience measurementsPrevious consent

3. What personal information do we treat?

We specially gather and treat:

  • Personal information loaded on our Website to create your account (e-mail, name, last name, address, etc.).

  • Information related to payments made on the website (purchased items, transaction number, delivery address, etc.).

  • Information related to payment methods through a safe payment gateway, the only one that has access to this data. 

  • Information provided when contacting our customer service or vendor through the website (message content, nature of the claim, return of products, etc.).

  • Connection and browsing information from the website (IP address,, viewed or researched products and pages/sites). 

  • Data related to inquiries from emails we send with statistical and commercial prospecting purposes. 

  • Information from the website comments that you post. 

  • Information about the ads that you check. 

  • Information provided while participating in promotional transactions, games, giveaways or events organized by us. 

4. How long do we keep your personal information?

We only keep your personal data in our database for as long as needed for fulfilling the originally intended purpose for which they were gathered. They are subsequently archived with restricted access for an additional time period to comply with our administrative and/or legal obligations regarding the retention and the current statutes of limitations. 

5. With whom do we share your data? Who has access to your data?

5.1 With our service providers 

Service providers subcontracted for the partial or total treatment of your data have access to your personal information. (The services provided by subcontractors include web and data hosting, maintenance, sending out of order confirmation emails, emailing, safe payment, etc.)

Our subcontractors guarantee their compliance with the applicable regulations in terms of personal data protection. They are only allowed access to the information relevant to the performance of their services and are not authorized to treat information for any other purposes.

5.2 With the Website’s vendors and carriers

The information necessary to process your order is transmitted to the vendors from whom you buy the products through the Website. Vendors from whom the products are bought through the Website receives the information necessary to process your order,

The information necessary for the delivery of your order is also shared with the carrier in charge of delivery of the order. 

5.3 With the competent authorities 

 Personal information can be shared with the authorities in accordance with laws, regulations, or decisions taken by a competent administrative or judicial authority. 

By general rule, we are committed to abiding by all legal rules that prevent, limit, or regulate the disclosure of information or data, and to complying with the applicable regulations related to data protection.

5.4 In the event of an acquisition, merge, or change of activity. 

If REFORMAM NETWORK 2010 S.L. as a whole, or part of its business activities, were subject to an acquisition or merger process, you will be informed before your data is transferred, and will be able to refuse such transfer.  

6. What are your rights concerning your personal information and how to enforce them? 

6.1 What are your rights?

You are entitled to:

  • Obtain confirmation on whether or not your personal data is being treated, and access to such data if needed.

  • Have your personal information corrected if it is inaccurate or incomplete.

  • Request the deletion of your personal data, under certain circumstances.

  • Request the limitation of treatment of your personal data, under certain circumstances.

  • Personal data portability.

You also have under certain circumstances the right to object to the treatment of your personal data. 

For more information related to your personal information, we encourage you to visit the AEPD (Spanish Data Protection Agency) website

You may also, at all times, object to the treatment of your personal information for commercial purposes and withdraw your consent for the treatment of your data for behavioural advertising, browsing analysis, and audience measurements purposes carried out by our service providers. 

We would also like to remind you that you have the right to file a complaint with the AEPD if you consider that your rights have been breached. 

6.2 How can you enforce your rights?

For requests regarding access, objection, correction, portability, or limitation, please send an e-mail to the following address:

[email protected], including:  

  • The purpose of your request

  • Your name and last name. 

  • Attached copy of the front and back of your ID card or passport, so we can confirm your identity.

Our service department(?) will reply as soon as possible, within a maximum period of one month, upon reception of your request. 

To object to the treatment of your information for commercial purposes:

You can email us to the following address: [email protected], or follow the “unsubscribe” link displayed in our promotional messages and our newsletter. 

Our services will promptly remove you from our mailing list.  

To withdraw your consent for the treatment of your information by our services with behavioural advertising, browsing analysis and audience measurements purposes:

You can email us to the following address: [email protected], or change your cookie preferences.

7. Contact Reformam Network 2010 SL

For any questions about the treatment of your personal information or to enforce your personal information rights, you can reach us out [email protected] or by postal mail to the following address: REFORMAM NETWORK 2010. 86 Camí Passatemps, 07120, Palma de Mallorca, Spain.

Our cookies

1. What is a cookie?

Cookies are small alphanumeric files that’ are installed on the user’s computer terminal, smartphone, tablet, mobile, etc., when visiting a website.

2. Which types of cookies does the Web use?

On our Website, we use cookies to:

  • Improve your navigation experience so that you can use the different functions, such as identification and connecting to your user’s account. 

  • Establishing statistics and volumes of visits and use of the different elements in our website (browsed categories and content, paths, dates, and time of visit…), with the goal of improving the interest and ergonomics of the Website.  

  • Identify your browser as a registered guest, remember all the preferences that your browser can send during the Website’s usage, and memorize your shopping cart. 

  • Measure our Website’s audience. 

  • Access our Website’s personal and reserved spaces, such as your account, thanks to tags and data previously provided.

  • Apply security measures.

The installation of cookies when browsing the website does not allow personal identification, but registers information related to your device’s navigation through the website that we may consult on later visits

The information collected is for our exclusive use only, and under no circumstances will be shared with any third parties. 

3. How to disable cookies

There are several options regarding cookies settings:  

Remember that any change in the settings might affect your internet browsing and the access to certain functions that require the use of cookies. We warn you that some functions that are necessary for the navigation of the website may be affected by changes in the parameters (issues for registering or visualizing pages...).  

Should that be the case, we will not take any responsibility for the malfunctioning experience. 

You can choose to specify and modify your options regarding cookies at any time through the following means: 

  • Browser options for cookies settings: 

You can change the setting on your browser to allow or disallow cookies, either systematically or for certain websites.

You may also change your browser’s configuration for it to ask for your permission before allowing or rejecting a specific cookie.

Each browser has different settings for cookies management, which are described on the browser’s help menu. Visit your browser’s help menu to learn how to modify your cookies preferences.

  • Cookies parameters for audience measurement: 

If you would rather not allow our audience measurement cookies on your device, you can click on the following link: click here, to register a cookie whose only purpose is deactivating the audience measurement services.  

Warning: do not forget that this means that you are allowing this cookie. If you delete all the cookies registered on your terminal (through your browser), we will no longer know that you had decided on that option. 

You may disallow cookies through your browser parameters settings.  

For Google Adwords cookies, conversion tracking parameters: 

We use an online advertising programme “Google AdWords” on our Website and, in that context, we carry out conversion tracking (visits evaluations). Google Adwords is an analysis service/tool provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, «Google»).

When clicking on a Google Ad, a conversion tracking cookie is installed on your computer. These cookies are valid for a limited time frame, do not contain personal information, and thus are not used for personal identification purposes. If you visit our Website and the cookie has not expired, both Google and us will know that you have consulted the add presented on Google’s search engine and that you have been redirected towards that page. 

The information obtained through the conversion cookie is used to create statistics of conversion. It indicates the total number of users that have consulted our ads and that have been directed towards a website that is provided with a conversion tracking tag. However, we do not receive any information that allows us to personally identify the users. 

You can prevent the storage of cookies by selecting the appropriate technical parameters from your navigation software. Nevertheless, we inform you that, in such a case, you might not be able to use all the website’s functions, and that you will not be included in the conversion tracking statistics. 

You can also deactivate the personalized advertising configuration from Google Ads. For more information, check: 

You can also modify the parameters for third parties cookies usage on the following link: 

For more information and to check Google’s confidentiality policy, please contact: